You can use the email address below to send your queries via email address.
nhsnwl.patients.zmc@nhs.net
Any clinical queries via this email will not be actioned, please use correct channel for it.
As part of the Harrow Collaborative Primary Care Network, we are working together to provide additional primary care services for our patients from a range of local providers including community ... [continue] About Harrow Collaborative Primary Care Network
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “Chaperone”) will be required. This impartial observer will be a practice Nurse or Health Care ... [continue] Chaperones
We welcome all comments on the services provided by the Practice. We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use ... [continue] Complaints and compliments
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing a form available from ... [continue] How to register
We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour ... [continue] Infection control statement
All patients at [surgery] have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can still ... [continue] Named GP
The practice complies with the Data Protection Act. All information about patients is confidential: from the most sensitive diagnosis, to the fact of having visited the surgery or being registered ... [continue] Patient confidentiality
Patient’s Rights We are committed to giving you the best possible service. This will be achieved by working together. Help us to help you. You have a right to, and ... [continue] Patient rights and responsibilities
Please use the map below to see if you live within our practice boundary.
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Why have I been referred? Your GP will discuss with you and, if appropriate, your carer, about why a referral is being recommended. It is usually because your GP wants ... [continue] Referrals
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 14th December, 2023
